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From Oslo to Budapest: These are the best and worst metro systems in Europe

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This study reveals the best and worst European metro systems: Is your city on the list?

Have you ever wondered which European cities have the best, worst and busiest metro networks? New research reveals the answers.

Luggage storage company Bounce has looked into all of the services across the continent’s capital cities – and made some surprising discoveries.

While the London Underground is perhaps the most famous of all of Europe’s metro networks, it doesn’t even come in the top five best.

It lost points for its huge numbers of passengers and confusing layout, making it difficult for tourists to navigate.

In its research, the company considered a wide range of factors, from the average Google review score of stations and the distance covered by the system to the number of stations, the annual ridership, and the percentage of positive and negative online reactions to each service. The data was then combined into an ‘underground index’ score.

It’s important to note that Moscow and Kyiv’s metro systems were excluded due to the ongoing war in Ukraine, and Minsk metro was not included due to the US Department of State’s level 4 advisory against travel to Belarus.

Where has the best metro system in Europe?

Oslo came top of the ranking, with an index score of 8.06 out of 10.

The Norwegian capital’s system, known locally as the Oslo T-Bane or T-banen i Oslo, boasts 101 stations covering 85km of track. It serves all 15 of the city’s boroughs, as well as extending part-way into the neighbouring Baerum municipality.

The Oslo Metro comprises five separate lines – and another is currently under construction.

The system’s busiest station is Jernbanetorget. It’s part of the largest transport hub in Norway, along with the Oslo Bus Terminal, Oslo’s Central Station, and the attached tram station. Jernbanetorget itself has been described as “easy to get around”, “very well organised”, and “nice and clean” in its many online reviews.

Up next is Sofia’s metro system with an index score of 7.64 out of 10

The Bulgarian capital’s metro is the only one in the country as well as one of the youngest in the study, having only opened to passengers in 1998.

The city’s metro system covers 52km of track and is accessible via 47 stations, including one at Sofia Airport.

That particular station has a Google review score of 4.10 out of 5 and is a favourite with passengers, who say there’s plenty of English language signage, including payment instructions which, they say, makes it simple and accessible for foreign visitors.

Tourists and locals alike also enjoy the Aleksandar Malinov and Moesia/NBU stations, which both earned Google review scores of 4.70 out of 5.

Aleksandar Malinov station is situated in the Mladost area of southern Sofia and is frequently praised for its attractive architecture and decor, in particular the modern forest-like artwork that decorates one of its platforms.

The Moesia/NBU metro station, located in a suburban area of western Sofia has, according to reviewers, exceptional cleanliness.

Athens Metro offers cheap, quick and regular public transport

In third place is the Greek capital, with a score of 7.29 out of 10.

Athens Metro provides a direct link to the airport, which allows travellers to access the city centre with cheap, quick and regular public transport.

It also connects to the city’s busy Piraeus port area, which supports travel by ferry to many Greek island destinations.

The Athens Metro has 62 stations across 70km of track and sees more than a quarter of a million passengers every year, something that makes it an integral part of the city’s transport infrastructure.

The average Google review score for all metro stations in the city is 4.10 out of 5, although the busiest, Syntagma station, netted a score of just 3.50 out of 5.

Bounce says this is likely down to how busy it can be, although some reviews do praise it for being “modern, spacious, clean”, and others appreciate exhibits on the ticket hall level.

Rounding out the top 10 are Madrid in Spain and Warsaw in Poland, which received overall scores of 6.74 and 6.60 respectively.

The rest of the top ranking is made up of London’s Underground, Lisbon’s and Copenhagen’s systems, which scored equally, and Bucharest and Prague’s metros.

The worst metro systems are located in some of Europe’s most visited cities

Despite Budapest’s many charms, its metro is nothing to write home about.

In fact, the Hungarian capital’s offering has been given the dubious honour of the worst of its kind in Europe, with an index score of just 3.13 out of 10.

Although the Budapest metro system is relatively small, with 48 stations across 39km of track, it has a very large number of annual passengers at over 382 million.

While the average Google review score across all metro stations was a respectable 4.05 out of 5, 75 per cent of online reactions to articles about the metro system were “hate”, while just 1 per cent of reactions were “love”.

Határ út station is the city’s lowest-rated metro stop, earning a Google review score of just 2.80 out of 5.

The station receives a lot of criticism, with comments describing it as “a rather unpleasant place” and others saying it “looks pretty terrible”.

Cleanliness is another major complaint at the station, with reviewers bemoaning “a lot of garbage” everywhere, and others calling it “simply disgusting”.

The second worst metro service was found to be, perhaps surprisingly, Brussels’.

The Belgian capital, which has 59 stations along 40km of track, scored only 3.20 out of 10 on Bounce’s index.

Home to the European Union, the city has a busy metro that carries more than 86 million passengers a year – making it a vital part of the city’s infrastructure while reducing traffic and congestion on the roads.

The busiest metro station, Gare du Midi, happens to be the lowest-rated, with a Google review score of just 1.90 out of 5.

Some reviewers have gone so far as to call the station the worst in Belgium and even Europe, saying it is “unsafe” and “dangerous”, with a shocking number of people referencing the strong smell of urine that travellers must contend with.

Rome’s metro system also scored poorly

Coming in just behind Brussels as having the third worst metro system in Europe is Rome.

The Italian capital’s metro may have 64km of track, spread across 73 stations, but it only received an index score of 3.75 out of 10.

While it is no doubt extensive and well-connected to other public transport options in the Eternal City, its metro stations received an average Google review score of just 3.60 out of 5, with only 13.21 per cent of stations receiving a score of four or above.

Additionally, 34 per cent of online reactions to news articles about the Rome Metro are “angry”, in contrast to “love” reactions, which account for just 9 per cent.

Quintiliani is the worst-reviewed metro station in Rome, with a score of only 2.40 out of 5.

Many reviews for this station reference the lack of staff and security, which, along with the “desolate” surrounding area, makes many travellers feel unsafe.

Station facilities, including elevators and ticket machines, have been referenced multiple times for being out of action, making travel here more difficult for passengers.

Some disgruntled passengers have called Quintiliani “the most useless station ever” and a “perfect example of a poorly looked after place”.

What is Europe’s largest and busiest metro system?

Bounce’s research revealed more than just the best and worst of metro services in Europe.

For instance, it found that the Paris Metro has 320 stations along its 245km of track – more than any other metro system in Europe.

It is also the busiest in the continent – after Moscow, not included in Bounce’s research.

Paris’ system frequently carries close to 1.5 billion passengers annually, which equates to roughly 4.1 million passengers every day.

As well as being world-famous, London’s tube system covers the greatest distance of all European metro systems.

The London Underground has some 402km of track which is served by 272 stations.

Each of the English capital’s 32 individual boroughs are well-served by the city’s system, colloquially referred to as ‘the Tube’.

It stretches well beyond the city limits, reaching into the surrounding counties of Hertfordshire, Buckinghamshire and Surrey. Around 1.2 billion people, living in the city centre or in commuter areas, use the Tube every year.

What is Europe’s least busy metro system?

London’s population is pushing 9 million, whereas Helsinki is closer to 600,000. It won’t surprise you, then, that the Finnish capital’s metro system is the least busy in Europe.

It’s also the smallest system in Bounce’s study, with just 30 stations, but it’s a well liked metro, with an average Google review rating of 4.07.

“Public transport in Europe is generally of a very high standard, relatively affordable and is often well-signposted with English-language directions and instructions, alongside the local language, making it more accessible and easier to use,” Cody Candee, CEO and Founder of Bounce, says.

“Travellers in Europe might go their entire trip without ever getting in a car. Many airports have their own metro or railway station with links directly to the city centre, while buses and metros can often take you to any part of larger cities.”

While not all metros are created equal, he adds, they all have something to offer: “Aside from being a quick and practical way of getting around, many metro stations have beautiful designs, and visiting them can be an experience in itself.”

Author

  • Daniela Daecher is a twenty-something bookworm and coffee addict with a passion for geeking out over sci fi, tv, movies, and books. In 2013 she completed her BA in English with a specialization in Linguistics. In 2014 she completed her MA in Linguistics, focusing on the relationship between language and communication in written form. She currently lives in Munich, Germany.

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World’s most powerful passport: Spain knocked off top spot by Asian nation

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Although Singapore is now in pole position, many European passport holders have impressive freedom of movement.

Singapore has risen to the top of a ranking of the world’s strongest passports, knocking Spain off the top spot.

Despite that blow for the country, European nations – including Spain, now relegated to second place – make up the rest of the top five.

VisaGuide.World’s ranking is seen as one of the most reliable within the travel industry, along with the Henley Passport Index.

The company evaluates 199 countries and territories globally and bases its results on factors including visa-free access, eVisas, and global mobility.

It then uses its own Destination Significance Score (DSS) to assign a unique value to each passport, although the DSS is not revealed in the ranking.

With this system, VisaGuide.World has found that the Singaporean passport is officially the strongest passport in the entire world – with a score of 91.27 out of a possible 100 as of September 2024.

Spain in second place, with a score of 90.60 is closely followed by France, whose score is 90.53.

Next up are the Italian and Hungarian passports, which come in with scores of 90.31 and 90.28 respectively.

It’s good news for Europe overall, with only one other country not on the continent, Japan, in the top 20. Japan takes 15th place, the same position as last year.

Germany, Austria, the Netherlands, Switzerland and Austria round out the top 10 ranking.

How does VisaGuide.World rank passports?

Released four times a year, VisaGuide.World’s passport ranking examines the number of destinations passport holders can access without a visa. Henley, usually thought of as the authority, takes a similar approach but has yet to release its ranking for this quarter.

VisaGuide.World takes other factors into consideration, creating its DSS for each travel destination.

That score factors in the type of entry policy each country enforces on an individual passport. That encompasses visa-free entry, Electronic Travel Authorisation (ETA), visa on arrival, e-Visas embassy approved visas, passport-free travel or banned entry.

This means the next ranking could look very different as Schengen countries introduce the Entry/Exit System (ETS) and ETIAS visa waiver for some non-EU countries and the UK rolls out its ETA.

The DSS also assigns points for the country’s GDP, global power and tourism development.

Not all of its criteria are considered equal, though. Visa-free access to a country with a high DSS earns a passport more points in the index than entry to a country with a low score.

The fact that VisaGuide.World does not specify the DSS of each country means that other factors may also affect the outcome of the index.

Why did Spain fall to second place in the ranking?

In VisaGuide.World’s last ranking, Spanish passport holders could travel visa-free to 160 countries and territories. In September’s results, that number has fallen to just 107.

It appears to be a drop across the board, though. Singaporean passport holders could previously visit 164 places without a visa but today, that only applies to 160.

While the ranking doesn’t explicitly say why this is the case, it is a regularly-changing figure due to shifting diplomatic ties, mutual visa policies, and the political and economic stability of countries and territories globally.

Spain, though, and all the European countries in the top 20 do have a benefit that Singapore doesn’t. Passport holders of these nations can travel to more than 30 countries without using their passports at all, thanks to the existence of the European Union and the Schengen zone.

For these citizens, travelling with just an ID card is possible, making freedom of movement simple.

With that in mind, perhaps the drop from top spot in this ranking won’t make too many Spanish citizens unhappy after all.

Author

  • Daniela Daecher is a twenty-something bookworm and coffee addict with a passion for geeking out over sci fi, tv, movies, and books. In 2013 she completed her BA in English with a specialization in Linguistics. In 2014 she completed her MA in Linguistics, focusing on the relationship between language and communication in written form. She currently lives in Munich, Germany.

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Cruise caps and cutting off power: European cities get serious on overtourism

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Valencia, Budapest and Athens are all putting in place new legislation to tackle overtourism and illegal short-term accommodation.

As the main tourist season winds down, cities are putting in place legislation to control overtourism and crack down on badly-behaved visitors alongside landlords who run illegal accommodation.

Valencia in eastern Spain has announced its plans to cut off electricity and water for illegal tourist accommodation in the city.

The mayor, María José Catalá, believes that the providing of too much water and electricity to short-term lets has a serious impact on permanent residents.

Local media reported that she told the State of the City Debate the existence of tourist apartments “impacts the price of rents, displaces the population,… implies the gradual disappearance of local commerce in favour of shops for tourists, and implies an imbalance in public provisions” which favours tourists over locals.

Catalá appears to be taking the situation very seriously. On behalf of the city council, she has requested the power to sanction illegal tourist apartments, and impose fines of up to €600,000 on landlords who refuse to comply with the new laws.

Records show that, under Catalá, inspections of tourist apartments have increased by 454 per cent this year alone and that police activity against illegal tourist apartments has risen from 73 reports in 2022 to 449 so far in 2024. The closure of some 278 illegal residences has already been ordered this year.

Valencia is following in the footsteps of Seville

The move comes after the council of the southern Spanish city of Seville was told it was within its rights to cut off the water supply to illegal tourist accommodation.

Before the decision was made in late August, Seville had already disconnected the supply to six apartments which were found to be illegal.

While three of the owners appealed, the judge accepted the council’s argument that the apartments were not the owners’ residences, instead taking the sides of neighbours who had complained about noise.

Seville’s council believes there are some 5,000 illegal apartments in the city, in addition to 10,000 legally licenced ones.

Officials confirmed that the water supply would only be restored once the apartments have reverted back to being regular residences.

Tourism in Seville has boomed since the end of the COVID pandemic. The city of just 700,000 people has seen an influx of around 3.5 million visitors a year, most of them choosing to stay in the small historical centre.

Valencia is also considering restrictions on cruise ships in the city

Back in Valencia, and the mayor has also suggested that the city may move to change the rules on cruise ships docking there in the future.

Saying the issue of the boats “deserves reflection” Catalá floated the idea of “limiting and reducing the arrival of mega-cruise ships”.

She announced that there are plans in the works to set up a permanent group with members of the City Council, the Port Authority and the cruise sector “to regulate cruise traffic”.

“We want to design a shared social and environmental sustainability strategy for cruises and ensure quality cruise tourism, seeking the deseasonalisation of stopovers, the distribution of the flow of cruise passengers at the destination and planning,” she said.

Catalá also indicated her team will “prioritise those ships that use Valencia as a base port, that is, those that spend the night in the city and, therefore, that generate a greater economic impact and… seek quality tourism.”

Budapest plans to ban short-term rentals

Hungary’s capital is also cracking down on overtourism, and has just announced it will be banning all short-term rentals in the city.

Budapest residents narrowly voted to ban this form of accommodation – but it won’t come into effect until 1 January 2026.

It won’t be a sweeping measure, however.

From 2026, the ban will only affect one small part of Budapest, District VI, also known as Terézváros.

Despite its relative diminutive size, the ban will likely be felt with some significance as it’s one of the most densely populated areas of the city.

54 per cent of people living there voted in the affirmative on the ban and it’s now suggested it might be just the first of such decisions to be made.

Victor Orban’s government has reportedly been keen to put bans like this in place across the country.

Many people in Hungary are unhappy over short-term lets contributing to an ongoing housing shortage as well as unaffordability for local residents.

Athens will ban some new short-term lets from 2025

Greece’s capital has also announced its plans to ban new short-term lets from 1 January 2025, although the move only seems to be temporary at the moment.

Just one day after the Budapest decision, Greece’s government has announced it will stop issuing new short-term rental licences in the first, second and third municipal districts in the centre of Athens

For now, the restriction will only remain in place for 12 months.

After that period, authorities will take a close look at whether the ban has had enough of an impact on overtourism and the local housing situation before deciding whether or not to extend it.

Previously, the government had only wanted to test out the scheme for 90 days, but it was soon decided that would not have been long enough.

Instead, the year-long trial will apply to districts where short-term lets comprise more than 5 per cent of the total housing stock and, therefore, have a noticeable impact on the lives of residents.

Authorities in Athens will also work with landlords to encourage them to be more considerate to locals and the environment.

Athens tourist tax to rise

Following a summer of natural disasters related to climate change, the local government will impose a daily tax on short-term rentals to deal with the ongoing crisis.

During the busy April to October period, the tax will increase from the current €1.5 a day to €8.

In the low season, it will go up from €0.50 to €2 per day, according to news agency Reuters.

Despite overtourism and forest fires, which have seen countless evacuations, 2024 is set to be a record year for Greece in terms of tourism revenue. It’s expected the country’s income from the sector could reach up to €22 billion by the end of the year.

Such measures haven’t affected other European tourism hotspots too negatively in the recent past.

In August, following the lead of cities like London, Dublin, Amsterdam and Paris, the Czech capital announced it’s planning to limit the amount of short-term tourist accommodation available.

Prague’s authorities are hoping that the proposed move will bring down real estate prices – and ensure residents are not forced out by tourists.

Barcelona has gone one step further still.

The popular Spanish coastal city has announced plans which, it hopes, will eliminate all tourist rentals by 2028. Reaction has been mixed there, however, among local Catalans and the city’s large foreign-born population, which has now reached a significant 25 per cent.

Author

  • Daniela Daecher is a twenty-something bookworm and coffee addict with a passion for geeking out over sci fi, tv, movies, and books. In 2013 she completed her BA in English with a specialization in Linguistics. In 2014 she completed her MA in Linguistics, focusing on the relationship between language and communication in written form. She currently lives in Munich, Germany.

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Want to explore Japan outside of Tokyo? This airline is offering free domestic flights

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Japan Airlines says the promotion is designed to provide a “seamless travel experience” across the archipelago.

Japan Airlines is offering some international travellers free domestic flights to explore more of the country.

The airline’s domestic network includes services to 64 airports on 133 routes. It hopes the free flights will encourage passengers to delve deeper into regions of Japan they wouldn’t normally explore.

That includes experiences like visiting Kyoto’s 17 UNESCO World Heritage Sites or getting away from the big city in the magical landscapes of Hokkaido in the north of the country. Or in Kagoshima, known as the gateway to Japan’s southern islands, you could experience some of the country’s top outdoor adventures.

Japan Airlines says the promotion is designed to provide a “seamless travel experience” across the archipelago.

It could also help to ease overtourism in some of the country’s most popular destinations – such as Mount Fuji, which has had to introduce entry fees and daily visitor caps to reduce crowding.

Earlier this year, surveys from more than 21 million passengers in 100 countries flying with more than 350 airlines named Japan Airlines as one of the best in the world.

How to get free domestic flights with Japan Airlines

The offer means you can get complimentary domestic flights if you book an international flight into the country with the airline. To qualify, both a Japan Airlines international flight and a matching domestic flight must be booked in the same reservation.

A stopover fee applies for passengers from the US, Canada, Mexico and China if they plan to stay in their first destination for more than 24 hours before travelling on.

Currently, the offer is only open to travellers from the US, Canada, Mexico and Thailand. It will open up for visitors from Singapore on 18 September, Australia and New Zealand on 19 September, Vietnam and the Philippines on 25 September and Indonesia, India, China and Taiwan on 27 September.

Japan Airlines also says it plans to expand the list of eligible countries later in September.

The offer also has a generous baggage allowance. If you purchase a Japan Airlines domestic flight fare from outside of Japan, economy class passengers can check in up to two pieces of luggage weighing up to 23 kg.

Author

  • Daniela Daecher is a twenty-something bookworm and coffee addict with a passion for geeking out over sci fi, tv, movies, and books. In 2013 she completed her BA in English with a specialization in Linguistics. In 2014 she completed her MA in Linguistics, focusing on the relationship between language and communication in written form. She currently lives in Munich, Germany.

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