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Action against ‘phone phishing’ gang in Belgium and the Netherlands: eight arrests | Eurojust

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In a concerted operation, Belgian and Dutch authorities have cracked down on an internationally operating ‘phone phishing’ gang, leading to the arrest of eight suspects. In addition to ‘phishing’, or trying to gain access to bank or financial data by phone or online, the suspects also visited mainly elderly victims at their homes, pretending to be bank employees or police officers. Eurojust and Europol coordinated and supported the actions in Belgium and the Netherlands, where 17 places were also searched.

Most of the fraudulent activities took place in Belgium, but the organised crime group (OCG) behind the scam operated mainly from Rotterdam and other cities in the Netherlands. This week’s arrests have led to the apprehension of the alleged leaders of the OCG, though the investigations into the fraud continue. The fraudsters allegedly scammed victims out of at least several million euros.

At the request of the Belgian Federal Public Prosecutor’s Office (PPO), Eurojust became involved in the case in November 2022. Subsequently Belgian investigative judges also asked for the support of Eurojust, which organised eight coordination meetings to enable the cooperation with the Dutch authorities and support the operation against the OCG.

Throughout the investigation, Europol brought together all partners to facilitate effective coordination and the exchange of information between Member States. Europol experts also provided national authorities with analytical and financial support.

Prevention

Authorities in both countries are warning customers to exercise caution with online transactions and not to trust phone calls allegedly made by banking staff. Citizens are advised to be cautious on the following points:

  • Do not trust mails claiming to come from banks that state you urgently need to update your account.
  • Do not trust messages claiming that your phone account has been locked and needs updating.
  • Be careful when buying goods via secondhand sites if sellers ask for an initial payment of EUR 0.01.
  • Do not provide account details, PIN numbers or other financial information over the phone, even if the caller claims to be a bank employee.
  • Do not trust phone calls or messages that say you have won a phone or another item but ask you to pay a small amount up front.
  • Check URL links sent to you and make sure they start with ‘https://’.
  • Beware of links that redirect you to a fake bank site. These may look similar to your bank’s website, but cannot be trusted.
  • Do not give any information to individuals claiming to be bank employees who visit your home.
  • Criminal groups often ask young people to lend their phone cards or bank accounts for seemingly harmless transactions. The police strongly advises people against this, as it may make them an accomplice to criminal activities.

This week’s operation was carried out at the request of and by the following authorities:

  • Belgium: Federal PPO (Federaal Parket); Investigating Judge Court of First Instance Antwerp, section Mechelen (Onderzoeksrechter van Rechtbank van Eerste Aanleg Antwerpen, sectie Mechelen); Federal Judicial Police East Flanders (Federale Gerechtelijke Politie Oost-Vlaanderen)
  • The Netherlands: PPO Rotterdam (Openbaar Ministerie Rotterdam); National Police (Nationale Politie – Eenheid Rotterdam)

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Steering the EU towards greater sustainable competitiveness

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A new framework to rekindle economic productivity and secure the EU’s competitive edge has been presented by the European Commission. The Competitiveness Compass builds on the recommendations set out in Mario Draghi’s report on the future of European competitiveness. It will steer the EU’s work on competitiveness over the next five years and translate the report’s recommendations into concrete actions for the EU’s future prosperity.

The EU enjoys a strong system of rights and values, a Single Market, top-notch infrastructure and a skilled workforce, but the Compass recognises that more must be done to ensure Europe keeps pace with other major economies in a challenging and increasingly competitive world. While all the time looking to secure the EU’s climate neutrality, it sets a path for Europe to become the place where future technologies and clean products are invented, manufactured, and put on the market.

The Compass identifies 3 core areas of action:

  • Innovation – The EU must close the innovation gap by creating an environment where innovative start-ups, effective industrial leadership and the diffusion of technologies across businesses thrive. Concrete initiatives from the Commission include ‘Apply AI’ and ‘AI Gigafactories’ to drive industrial adoption of AI; action plans for advanced materials, quantum, biotech, robotics and space technologies; and an EU Start-up and Scale-up Strategy that will address the obstacles that are preventing new companies from emerging and scaling up.
  • Decarbonisation and competitiveness – The EU will help bring down high and volatile energy prices through an Affordable Energy Action Plan. It will set out a competitiveness-driven approach to decarbonisation through its upcoming Clean Industrial Deal, while an Industrial Decarbonisation Accelerator Act will extend accelerated permitting to sectors in transition. It will also launch action plans for energy intensive sectors, such as steel, metals, and chemicals.
  • Security and resilience – The EU will reduce dependencies and increase its resilience and security by continuing to build effective trade partnerships with economies around the world. Through a new range of Clean Trade and Investment Partnerships it will help secure a supply of raw materials, clean energy, sustainable transport fuels, and clean tech from across the world. It will also review public procurement rules to introduce a European preference in public procurement for critical sectors and technologies

Underpinning these actions will be five cross-cutting activities:

  • Simplification by drastically reducing the regulatory and administrative burden on firms
  • Lowering barriers to the Single Market through its Horizon Single Market Strategy
  • Financing competitiveness by establishing a European Savings and Investment Union
  • Promoting skills and quality jobs through a Union of Skills
  • Better coordination of policies at EU and national level by introducing a Competitiveness Coordination Tool

The Competitiveness Compass is the first major initiative of the Commission in the 2024-2029 mandate.

For more information

Strengthening European competitiveness

Draghi report

Communication – A Competitiveness Compass for the EU

A factsheet on the Competitiveness Compass

Press release: An EU Compass to regain competitiveness and secure sustainable prosperity

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Stay in control of your personal data. Happy Data Protection day 2025!

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DISCLAIMER OPINIONS: The opinions of the authors or reproduced in the articles are the ones of those stating them and it is their own responsibility. Should you find any incorrections you can always contact the newsdesk to seek a correction or right of replay.

DISCLAIMER TRANSLATIONS: All articles in this site are published in English. The translated versions are done through an automated process known as neural translations. If in doubt, always refer to the original article. Thank you for understanding.

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