Travel
Long queues and scams: Will the new EU entry system cause border chaos?
The EES is now set to be operational in October 2024 after repeated pushbacks.
Entering the European Union will get more complicated for non-EU nationals from autumn this year.
A new Entry Exit System (EES) is set to come into effect in October 2024.
This is part of the European Travel Information and Authorisation System (ETIAS) that will likely be implemented next year.
It will require visitors from outside the EU to apply and pay for a visa waiver before entering a country in the Schengen zone.
The systems have already been plagued by setbacks and complications, and now there are fears over lengthy queues and scam websites.
Here’s how European countries are preparing for the changes and how you might be able to avoid visa fees.
What are the EES and ETIAS?
The EU’s new EES will register additional information about non-EU travellers to the bloc.
Beyond passport details, automated barriers at borders will take and store biometric data including fingerprints and facial images.
Passport stamps will be scrapped. Instead, the system will automatically register when someone enters or leaves an EU country.
This will make it easier to flag someone who has overstayed their time in the EU.
Non-EU citizens, which includes UK nationals post-Brexit, can only stay 90 days in the EU before requiring a visa.
The EES does not apply to EU citizens or to people travelling between Schengen zone countries.
How do you apply for the ETIAS?
The wider ETIAS will come into effect in 2025. This will require non-EU nationals to pay €7 per person to visit most European countries.
The visa permits non-EU citizens to stay in the EU and Schengen zone for 90 days. Once a traveller has had their visa approved, they do not need to apply again for three years.
Travellers will have to complete an online application before they go and pay the €7 fee if they are between 18 and 70 years old.
The visa will not be required for the Republic of Ireland as it is in the Common Travel Area.
This is a zone of open borders comprising the United Kingdom, Ireland, the Isle of Man, and the Channel Islands.
Although the exact launch date is unclear, the EU has previously indicated that it will be introduced five to six months after EES. There may be an implementation period where it is gradually introduced alongside the Entry-Exit System.
Do I need a visa if I have a European identity card?
Non-EU nationals who have official residency in an EU country may be exempt from the EES and ETIAS.
You need to have a biometric identity card, such as the carte de séjour in France or the carta di soggiorno in Italy.
These mean that you are also exempt from the 90-day limit.
However, no information has been released on how the automated barriers at borders would identify a traveller as an EU resident when using a non-EU passport.
What will the EES barriers look like?
EU countries are preparing to install automated barriers to carry out the EES checks.
France will install self-service kiosks at airports where travellers can pre-register their biometric data and personal details. They will then present themselves to a border guard for verification.
Germany and Austria have confirmed a similar system will be installed at airports.
For visitors arriving by car at France’s land and sea borders, tablet devices will be available to register your details.
Italy has said it will increase the number of automated gates in all its main airports as well as adding around 600 self-service kiosks.
Norway, on the other hand, will trial “automated camera solutions” operated by the border guards.
Will EES cause border delays?
In the UK there is “widespread concern” about the EES, according to the British travel association ABTA.
UK nationals will have to spend “several minutes” longer when they first arrive in the EU providing biometric data compared to current passport checks, according to the association’s director of public affairs, Luke Petherbridge.
He said that this will slow the process of moving passengers and “dramatically increase processing time for UK tourists.”
The problem is likely to be worst at ports like Dover where there is less space to accommodate travellers compared to airports.
The UK’s European Scrutiny Committee said this week that travellers at border crossings between UK and EU could face waits of up to 14 hours.
“Queues of more than 14 hours; vehicles backed up along major roads; businesses starved of footfall: this evidence paints an alarming picture of the possible risks surrounding the Entry-Exit System’s implementation,” Sir William Cash, Chair of the European Scrutiny Committee, said.
“Clearly, this policy could have a very serious impact, not only for tourists and travel operators but also for local businesses. I implore decision makers on both sides of the Channel to take note of this evidence.”
EU authorities will also be able to automatically see if UK nationals are spending more than 90 days out of every 180 in the bloc. It could cause problems for those who have second homes abroad and seasonal workers such as ski guides and travel reps.
Will EU countries be ready for the EES?
Questions have also been raised about whether the physical infrastructure of the barriers will be installed in time.
Several countries have said they feel there is insufficient time to test the more rigorous checks before they come into force.
Even travellers with EU residency may find themselves caught up in delays.
A document released by the EU council in late 2022 shared comments from various EU nations about the new system.
Austria and Germany were particularly concerned that border wait times could rise.
“The additional tasks resulting from the EES regulation will lead to a sharp increase in process times,” Austrian authorities said.
“Currently, we expect process times to double compared to the current situation.”
How to avoid ETIAS scams
European Union authorities have already issued a warning to non-EU nationals to be aware of fraudulent websites offering ETIAS visas.
Frontex, the EU’s border control agency responsible for the ETIAS, says 60 unofficial sites are already in operation.
They say scammers may make copycat websites or offer intermediary services.
These websites would defraud users by falsely charging an additional administration fee.
EU officials stress that travellers should only use the **official ETIAS site**when the system comes into force in mid-2025.
Travel
Is Norway introducing a visitor tax? Here’s all we know about its proposal to tackle overtourism
Norway has updated its plans for a visitor tax that hopes to tackle the negative effects of overtourism.
The government has announced it is lowering the proposed fee that local authorities will be able to charge tourists.
Minister of Trade and Industry Cecilie Myrseth has confirmed the tax will now be three per cent of the cost of an overnight stay – instead of five per cent.
Norway is experiencing a surge in arrivals as holidaymakers seek cooler climes, hitting a record-breaking 16.7 million overnight stays during the summer months of 2024.
Norway is bringing in a tourist tax
Norway’s tourist tax will be an optional charge that can be levied at the discretion of local authorities.
The revenue will be used to fund projects that will benefit both residents and tourists, such as maintaining hiking trails and installing public toilets.
If implemented by a municipality, the levy will apply to visitors staying in all overnight accommodation, including hotels, hostels, campsites and short-term rentals.
Local authorities can also adjust the fee depending on the season, Myrseth confirmed.
“It is not the case that we have year-round tourism throughout the country, but in some places, there are parts of the year that are particularly demanding, and the expenses that the residents have to pay for are particularly high,” Myserth told Norwegian public broadcaster NRK.
At the moment, there is no fixed date for the introduction of the visitor fee, though reports say it may come in as early as this summer.
The government still needs to have the bill detailing the tax approved by parliament, but several parties appear to be in opposition to the new levy.
The travel and tourism branch of the Confederation of Norwegian Enterprise (NHO) has warned it could put tourists off visiting the destination.
“We are now in a very serious situation. Introducing the tourist tax now is, in any case, madness,” a spokesperson from the NHO told NRK earlier this week.
The proposed tax has also been criticised for only targeting overnight visitors, leaving cruise passengers, day-trippers, and campervanners staying overnight in free public areas not required to pay.
Opponents argue that these are some of the most damaging kinds of visitors, particularly in frequently overwhelmed cruise destinations like the Lofoten Islands and Geiranger fjord.
Norway is experiencing a tourism surge
The Norwegian government has been mulling the introduction of a tourist tax for several years in reaction to surging visitor numbers.
Sweltering temperatures in traditional summer destinations like Italy and Spain are driving a trend for ‘coolcations’ in northern Europe.
Bolstering this is the rising interest in experiencing after-dark phenomena – dubbed ‘noctourism’ – such as the northern lights.
Norway is considered one of the best places for aurora-chasing, and the celestial spectacle is proving to be particularly visible in 2025.
Travel
Rattlesnakes, rocks and a Rolex: The weirdest things left behind in unclaimed luggage
There’s nothing more frustrating than arriving at your destination and discovering your bag didn’t make it.
In 2024, over 36 million bags were mishandled by airlines – either lost, stolen or damaged. That’s around seven bags for every thousand checked in. While many bags are ultimately reunited with their owner, a small percentage are lost forever.
Most bags contain nothing more than mundane items of clothing and a few toiletries. But some people travel with much stranger belongings – a suit of armour, a toilet seat, and even a glass eye have all been retrieved from lost bags over the past year.
According to Unclaimed Baggage, a US-based retailer that sells items from unclaimed airline luggage, these odd items are just the tip of the iceberg. Its Found Report uncovers the strangest, most expensive and most commonly lost items reclaimed from airline baggage.
“Since 1970, we’ve unpacked more than just belongings—we’ve discovered the unique stories behind travellers’ journeys,” said CEO & President Bryan Owens. “From the most valuable to the trendy, the ‘Found Report’ gives readers a first-class seat to the most compelling tales uncovered from the previous year.”
Weird and wonderful finds that boggle the mind
Some of the items found by Unclaimed Baggage in travellers’ suitcases last year are head-scratchingly strange.
Take, for instance, the full breastplate from a medieval suit of armour or the Roman soldier’s helmet. The company didn’t say if these came out of the same bag, but given they’re from different historical periods, they probably didn’t – no self-respecting live-action role-player would dare mix up their eras.
One bag contained a freeze-dried chicken’s foot, which you could wash down with a jar of whiskey containing a preserved rattlesnake from another. If that creeps you out, how about opening a bag to find no clothes, no toothpaste, just dozens of enormous spiders and beetles preserved in cases.
Historical items were flying around the world more than you’d expect. Passengers’ luggage contained all sorts of ancient treasures, from an antique mustache curler to a decades-old magician’s hat.
Probably the most disturbing find, however, was an antique French book on performing exorcisms. Who knows what the ultimate intent for that particular item would have been?
And then there was the just plain weird – a silicon pregnancy belly, a pair of silicone butt pads and a full set of dentures complete with tooth jewels.
One bag in particular had the Unclaimed Baggage workers hot under the collar. The team said, “There are heavy bags, and then there was this bag.”
When the heavyweight suitcase was hauled in to be unpacked, workers were eager to see what was inside. Gold bars? Ancient artefacts? Something special for sure, given its ridiculous weight.
Sadly, the case opened to reveal… rocks. Nothing else. Just rocks. Perhaps this was a misguided geologist’s collection or some strange attempt at weight training, but we’ll never know.
High class luxuries in unclaimed baggage
Not all the items recovered were just plain weird – some were weirdly expensive, raising questions about why people wouldn’t try harder to track them down.
The most expensive item found in an unclaimed bag was an 18-karat white gold solitaire diamond ring, thought to be worth around $39,000 (€34,000). There was also a gold President Oyster Rolex watch, valued at around $20,000 (€17,500).
Among the other lost luxuries were designer garments from the likes of Chanel and Alexander McQueen worth thousands, and pieces of Louis Vuitton luggage that on their own would fetch more than $10k (€17,500+).
Expensive cameras, designer dog carriers and a $7,000 (€6,200) handmade flute all came out of lost bags last year too.
What else do we leave behind on our travels?
It’s not only lost luggage from airlines that tell a tale about how we travel today. Uber’s annual lost and found index, also released this week, details what its drivers find left behind in their cars.
Predictably, the most commonly lost items include phones, wallets, keys and headphones. An incredible 1.7 million phones were left in rideshare cars last year, and more than 70 Nintendo Switch consoles.
But those aren’t the strangest things Uber drivers have found, not by a long way. Among the most ‘unique’ finds were a chainsaw, a DNA testing kit, 10 live lobsters and a urinal.
Apparently we’re prone to leaving things in hotel rooms, too. Hotels.com released its ‘Innsights’ report last year, revealing a car tyre, an engagement ring, a tooth, two full-leg casts, stacks of cash, a pet lizard, and a chick were all among the items forgotten by travellers when they checked out.
TFL, the company that runs the London public transport network, has a warehouse of unclaimed belongings and gets around 6,000 new items every week. Among these lost items have been a box of cooked frogs, a glass jar filled with bats, a Dalek costume and a puffer fish.
How to avoid losing your luggage
While the contents of some of these bags beg the question ‘why’, the fact remains that if you don’t want your weird travel companions to be discovered, don’t lose your bag.
Avoiding checking a bag in is a great strategy, as your luggage will stay with you at all times. Some airlines have quite generous allowances for carry-on baggage, so consider if you can avoid the unknown by travelling light.
If you do need to check in a bag, make sure you can spot it from a mile away. Bright straps, coloured ribbons and unique stickers will all help your luggage stand out on the carousel among all the other black cases.
Many lost bag incidents occur during connecting flights. If you can, choose a direct flight to minimise the chance of disruption during the connection.
For the ultimate peace of mind, Apple’s AirTag product has become a passenger favourite for keeping an eye on your bag. As they rely on Bluetooth via the ‘Find My’ network, tracking can be more reliable than GPS alone and can help you pinpoint a missing bag rapidly from anywhere in the world.
If the worst does happen and you become separated from your luggage, it’s essential to report it immediately to the company you were travelling with. For air travel, the airport will ask you to complete a Property Irregularity Report (PIR), which will generate a reference number to help you track progress.
While the airline is looking for your luggage, they will usually reimburse you for essential items you need to purchase, such as toiletries or clothes. If after 21 days the bag still hasn’t been found, you’ll be able to claim compensation.
Airlines have a maximum liability for lost luggage, typically around €1,600 per passenger, but it does vary. Any unclaimed luggage is usually sold, donated or disposed of.
In the US, airlines will search for the owners of bags for 90 days, but if the luggage is still unclaimed by that point, it ends up with Unclaimed Baggage at its store in Scottsboro, Alabama. The contents are catalogued and either placed for sale in its retail store, repurposed for charity or recycled.
Ultimately, you can spare yourself the grief of losing a treasured possession by simply not travelling with it at all. While you might love them very much, it’s probably best to leave the armor, arachnids, and ancient artefacts where they belong—safely at home.
Travel
New competitors could slash Channel Tunnel rail fare by 30 per cent in the next 15 years
In the next 15 years, passengers on the Channel Tunnel rail line could triple, while fares could fall by almost a third.
These are the findings of a new report conducted by consultancy Steer and commissioned by London St Pancras Highspeed, owner of the tracks and station serving the Channel Tunnel.
The study forecasts a rise in passenger numbers from the current level of 11 million a year to 35 million by 2040.
This anticipated growth, along with increased competition on the route, could drive fares down by up to 30 per cent, the analysis concludes.
Plans are already in motion to double the international passenger capacity at St Pancras. At present, it supports up to 1,800 international passengers per hour, but the operator wants to see this increased to as many as 5,000 passengers an hour.
To facilitate this, London St Pancras Highspeed and Eurotunnel are collaborating to shorten journey times, improve timetable coordination and introduce more frequent services. Modifications to the station itself include reconfiguring existing spaces and constructing new facilities to cope with more passengers.
Why can we expect Channel Tunnel fares to decrease?
The 30 per cent fare reduction is projected to come as a result of increased competition and the growth in demand for rail travel through the Channel Tunnel.
Currently, Eurostar is the sole operator on the Channel Tunnel route. As with any business existing in a monopoly, fares and pricing in the absence of competition become artificially inflated.
With new operators vying to get their trains on the route, more options will stimulate competition, naturally driving down prices.
There are also the economies of scale to consider. The expected growth in demand could mean the overall cost per passenger for operators will decrease. Fixed costs of train operation can be spread across a larger number of passengers, allowing companies to price their fares a little lower.
Adding to the potential for cheaper cross-channel rail connections are new financial incentives introduced by London St. Pancras Highspeed.
Under the International Growth Incentive Scheme, new and existing operators on the HS1 line can unlock rebates of £1 (€1.17) per additional passenger carried, which will be paid into a joint fund for marketing and growing passenger demand.
New services can attract discounts on the fees for using the line of up to 50 per cent in year one, 40 per cent in year two and 30 per cent in year three.
The report leans heavily into the shift in consumer behaviour and the move towards more sustainable travel options. As the passenger base increases, operators will be able to offer lower fares and compete more fairly with budget airline options.
Which train operators are bringing the competition to the Channel Tunnel
The Channel Tunnel has been open to competitors since 2010, but the high costs of launching services and acquiring trains to run the route have deterred new operators from competing.
Recent regulatory changes and the launch of incentives have seen a newfound interest in cross-channel rail services, and several operators have already thrown their hats in the ring to operate services.
The Virgin Group has stated a desire to launch cross-channel train services by 2029. Discussions are already underway for a fleet of trains to operate the service.
Competing for access is a Spanish-led consortium known as Evolyn. The company wants to launch high-speed services between London and Paris and has indicated it has reached an agreement with Alstom to purchase 12 high-speed trains for the service.
Also in the mix is a start-up called Gemini Trains. led by Lord Tony Berkeley, a British aristocrat and former Eurotunnel engineer. Gemini has applied for an operator’s license to service Paris, Strasbourg, Cologne, and Geneva with a fleet of 10 trains by 2029.
Most recently, Italian state railway Ferrovie dello Stato Italiane has been revealed to be studying cross-channel services and is working with Evolyn towards this goal.
Other operators have previously expressed an interest in open access to the Channel Tunnel. Deutsche Bahn showcased a high-speed train at London’s St Pancras in 2010, signaling its intent to connect London with destinations in Germany, such as Frankfurt and Cologne. However, it has not yet officially joined the bidding war for services.
Where could you go via the Channel Tunnel, and when?
While discussions are still at early stages, the proposed new competitors on Channel Tunnel services could open direct rail connections to many more European cities from London.
Paris is a key destination and will provide direct competition with Eurostar. Ferrovie, Virgin Group and Evolyn have all mentioned Paris services in their communications to date.
As well as this, Virgin wants to connect London with Amsterdam and Brussels, while Getlink wants to run services directly to German and Swiss cities, including Frankfurt, Cologne, Geneva, Zurich, and Milan.
Most of the companies are targeting a launch between 2029-2030. However, Evolyn is aiming for a more ambitious 2026 start, though this timeline may prove optimistic given the challenges of entering the market.
From finding space for storage and maintenance of trains to money for the purchase of the equipment itself, the barriers to entry remain high.
Positive signals were received in early April when the UK’s Office of Road and Rail concluded that Eurostar must provide access to new operators at Temple Mills depot, a significant hurdle for any new operator. It also said the fees on the HS1 line were too high at €30 per mile – the most expensive in Europe.
Virgin Group declared this to be “a green signal for competition,” although Eurostar maintains Temple Mills is at capacity and can’t support even one new operator.
New trains in the Channel Tunnel will take time, but increased competition will undoubtedly serve to lower prices for the traveling public.
In addition to lower fares, increased competition could significantly reduce the carbon footprint of travel as more passengers opt for this low-emission option. High-speed rail can reduce CO2 emissions by up to 90 per cent compared to flying.
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