Travel
Lufthansa, SWISS, Austrian: The airlines turning to Apple AirTags to find lost luggage
Integrating AirTag technology into baggage tracing should mean you’ll be reunited with your lost luggage faster.
An airline losing your luggage is a surefire way to ruin the start of a holiday. You don’t want to have to be buying emergency clothes when you should be sipping cocktails on the beach instead.
But there’s good news that should mean less lost luggage.
Lufthansa Group airlines – including Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, and Eurowings – are rolling out a new feature.
From now on, they’ll use the Apple AirTag tracking feature to help find lost luggage.
How will AirTags help find lost luggage?
If you have an AirTag in your bag, the airlines will let you share the location of the Tag with them, making for an easy way to show them that your bag hasn’t arrived at its destination.
Apple has made it even easier by introducing a feature that lets AirTag and FindMy network users generate a link to share their item’s location.
Airlines introduce improved baggage tracking systems
“Thanks to our app and website, passengers can now find solutions quickly and easily in the event of irregularities,” says Oliver Schmitt, Head of the Lufthansa Group Digital Hangar.
Schmitt explains that integrating customers’ AirTag data has already improved baggage tracing. This allows airlines to track bags more efficiently and quickly, an easy win for customer service.
“Customers want bag tracking,” says Tero Taskila, CEO of beOnd, a Maldivian airline headquartered in Dubai, citing the airline’s post-flight surveys.
“We plan to implement Apple AirTag in the second half of 2025 as it’s relatively simple for airlines to integrate this technology.”
How do AirTags work?
AirTags are like tiny digital detectives for any item you want to keep track of.
About the size of a large coin, they send out a Bluetooth signal that nearby devices in Apple’s Find My network can detect. These devices then relay the location of your AirTag to iCloud, allowing you to check its whereabouts in real time on a map via the Find My app.
Savvy travellers have been using AirTags to track their luggage for a while now, often beating airlines to the punch when bags go missing.
Social media is full of amusing stories of passengers playing detective – spotting their suitcase at the wrong airport or even proving to an airline that their ‘lost’ bag is actually sitting in a storage room just down the hall.
Airlines might be less likely to lose your luggage this summer
From 2007 to 2022, baggage mishandling decreased by almost 60 per cent, according to Monika Mejstrikova, IATA’s Director of Ground Operations.
In 2022, there was a surge in mishandled bags, mainly due to the sudden resurgence of travel after Covid travel restrictions, staff shortages and the unpreparedness of the aviation industry.
According to statistics from SITA, which handles IT systems for 90 percent of airlines, the number of bags that were delayed, lost, or damaged rose from 4.35 in 2021 to 7.6 pieces of luggage per 1,000 passengers in 2022.
Airlines embracing better technology and integrating AirTag tracking should mean a bag is reunited faster with its owner if it does get lost.
Advice on what to do to reduce the chance of losing checked-in luggage
According to IATA, 99 per cent of all baggage travels with the passenger as planned, and the vast majority of mishandled bags are returned to the passenger within 48 hours.
Mishandled bags are most commonly due to tight flight transfer times, often caused by air traffic control delays. Sometimes, there’s just not enough time to get your bag onto the next flight.
Always use a traditional luggage tag alongside your AirTag and snap a quick photo of your suitcase before you fly. A clear image and visible contact details can help airline staff quickly identify and return your bag.
If your bag doesn’t show up at baggage reclaim, report it at the airport before you leave and make sure you get details of who to contact if your baggage is not sent on to you.
Travel
Mount Etna volcanic eruption: Is it still safe to travel to Sicily and are flights cancelled?
Europe’s most active volcano has been putting on a stunning lava show but what does it mean for travellers?
Mount Etna, the tallest and most active volcano in Europe, is currently erupting, leaving travellers bound for the Italian island of Sicily worried.
The latest eruption began on 11 February, sending a plume of ash and lava into the air visible from miles around.
The eruption is from the volcano’s south-east crater, called Bocca Nuova, meaning ‘new mouth’.
A 3-km river of lava is flowing out of the crater.
During previous eruptions, nearby towns have been covered in black volcanic ash however this eruption has caused minimal disruption.
Tourists and locals have continued to hike on the volcano during the eruption. Read on for details on how to hike Mount Etna safely.
Catania airport: Is the airport closest to Mount Etna closed?
Catania airport stands at the foot of Mount Etna, giving departing and arriving passengers a spectacular view of the volcano.
Catania–Fontanarossa Airport, also known as Vincenzo Bellini Airport, on the island’s east coast, is Sicily’s most popular airport with international tourists.
On 12 February, part of Catania airport was closed due to reduced visibility from the ash.
However, the airport has not been closed since and flights are currently operating as normal.
Despite this, the airport’s management has advised passengers to check their flight status with their airline before leaving home.
You can check airline’s apps or websites for the most up to date information, as well as their social media channels. Also keep an eye on the email account with which you made the booking as your airline or booking platform may contact you to advise you of changes.
Check Catania airport departures and arrivals here.
Mount Etna: Will passengers be able to claim compensation?
In case Catania airport flights are disrupted again, airlines are required to offer you another flight or a refund is a flight is cancelled or delayed by more than three hours.
However, this is only when they could have prevented the disruption. In the case of a volcanic eruption, it is not their fault.
But in most cases airlines will still endeavour to get passengers to their final destination.
It’s always wise to have travel insurance as you may be able to claim back for unexpected expenses.
Yes, it is still safe to travel to Sicily, even when Mount Etna is erupting.
Local authorities and residents are used to dealing with Mount Etna eruptions. For the last five years, it has been erupting multiple times every year. Despite this, tourism to Sicily has only been on the rise.
Where is Mount Etna and is it dangerous?
Mount Etna is on the east coast of the Italian island of Sicily.
It is Europe’s most active volcano
Although Mt Etna erupts frequently, lava has not reached nearby towns since the 1800s.
Etna more than 200 craters and when one of these does erupt, black volcanic ash lands in the city of Catania, as its foot, and the many surrounding towns and villages. This is inconvenient to residents but usually not a problem for visitors.
Even during an eruption, there are many hiking trails and paths that are still safe, though it is a legal requirement to go up with a qualified mountain guide.
Travel
‘It’s not a theme park’: As tourism surges, Canary Islanders call on visitors to show more respect
Locals in the Canary Islands aren’t ‘anti-visitor’, but say they are only suffering from tourists’ bad behaviour rather than reaping the benefits.
Almost 100 million foreign tourists visited Spain in 2024 – and 30.5 million of them went to the Canary Islands and Balearic Islands.
With more protests against overtourism planned in the island communities, Euronews Travel speaks to local residents about their concerns for the future of the Canary Islands. They say it’s not that they don’t want tourists – but they want to see a change in how guests plan their holiday and behave once they get to the archipelago.
The Canary Islands are now a year-round holiday hotspot
Guillermo, a local guide in Gran Canaria, says that this winter has been the busiest he’s ever seen. That’s backed up by numbers too, as last December was 1.1 per cent higher than the same period in 2023, according to data from Instituto Nacional de Estadística (INE), Spain’s statistical office.
The largest of the islands, Gran Canaria has always been more of a winter destination, says Guillermo, highlighting that the British came to the north of the island 200 years ago seeking out health tourism with the mild climate, medicinal waters, and the grand spas at Azuaje and Berrazales.
“Things changed in the 1950s and 1960s. People went to the south coast looking for the sun. I think things are changing again as people now come in the summer months and look at other attractions, like our landscapes, culture and history, the beauty of our hiking and diving spots, and whale watching. It’s not like the Balearic Islands where everything comes to a stop in the winter.”
Unlike some of his peers who work for large tour companies, Guillermo says he is ‘privileged’ as he runs his own company, which specialises in private and small group nature and history tours.
Guillermo has traditionally spent his summers doing less guiding work, preferring to help with local conservation efforts instead, but finds that nowadays he has visitors booking him all year-round.
Most of Spain’s visitors came from the United Kingdom
In 2024, the bulk of Spain’s visitors came from three European countries: the United Kingdom, France, and Germany. Brits in Spain spent a total of €22.602 billion in 2024, notably 13.5 per cent more than 2023.
Catalonia in northeastern Spain – home to popular holiday hotspots Barcelona and the lively beach resort of Costa Brava – received the most tourists at 19.9 million.
But the Balearic (15.3 million visitors) and Canary Islands (15.2 million visitors) weren’t far behind.
These are stark figures: the seven Canary Islands have a population of just 2.2 million people, which means last year there were 6.9 times more visitors than residents.
Last year, protestors took to the streets of Ibiza saying they are forced to live in cars and caravans because they can’t afford housing as tourism accommodation has priced them out. Like locals in the Canaries, they said they are not against tourism per se, just the negative impacts of it on everyday life.
Data shows that visitor numbers to the Canary Islands are set to rise yet again in 2025, based on visitor numbers from the first few months of this year.
Even locals working in tourism are involved in protests
Despite making his livelihood from the industry, Guillermo has joined the so-called ‘anti-tourist’ protests in Gran Canaria and tells Euronews Travel that the international media misunderstands what they are really about.
He says residents want to “regain balance” and help to solve the issues caused by the pressure of increased visitors.
Right now, most of the tourism money is leaving the island, Guillermo says.
“We want a fair amount of the income that tourism creates to go to the local population. Most of the benefits go outside the island to foreign companies.”
One of the biggest issues, he flags, is the “tight situation” in housing, caused mostly by short-term rentals operated by outside players.
Airbnb has not brought the money locals hoped for
“Since Airbnb started rocketing up, local people can no longer live in the areas they used to, and housing is becoming impossible across all the islands. When you find [Canarian] people having full-time jobs and not being able to pay rent, you can see that there’s a problem there.”
When the online booking platform arrived on the island, Guillermo says most residents thought it would be a good way for them to share in the boon of tourism.
For 10 or 20 years, that was how it was used he says: “If you had a family heritage home sitting empty, brothers and sisters could make some money.”
“But now whole buildings in Las Palmas, where people were once living, are dedicated to holiday rentals. It needs to be regulated. There are foreign companies buying up entire houses and not having to pay taxes for it here – or anywhere else. That’s a big no-no.”
Some nationwide rules apply to short-term rentals in the archipelago, including a mandatory registration system. From 3 April 2025, residents will be able to vote to ban some new holiday rentals in local housing areas.
The regional government has similarly proposed a new law on ‘Viviendas Vacacionales’ (short-term rentals). But the draft is mainly focused on illegal listings and safety standards, tasking more police to shut down illegal listings, and handing out fines of €30,000 to owners of unlicensed lodgings.
Nestor Marrero Rodríguez, secretary of ATAN (the Tenerife Association of Friends of Nature), and an organiser of Tenerife’s overtourism protests, has the same message to tourists: “Avoid using Airbnb because it increases rental prices for locals and generates a serious process of gentrification.” Instead, he suggests visitors stay in locally-run accommodation.
Nestor highlights that mass protests are being organised for April 2025 while smaller, independent actions are underway to raise awareness. This includes a march taking place on 16 February in Tenerife’s capital, Santa Cruz de Tenerife, to coincide with the FVW Travel Talk congress, a major international travel event.
“These protests would probably not even happen if locals had a better reflection of the economy that was generated in tourism,” adds Guillermo.
Tourist behaviour adds fire to local pressure
Canarian residents are concerned about the archipelago’s fragile nature and resource use, and feel some visitors aren’t always respectful.
The “worst behaviours” Nestor has witnessed in Tenerife include assaulting airplane staff, (“which cause delays”), going off authorised trails, collecting rocks and shells, and flying drones in protected areas, which he cautions “is illegal in most of the archipelago without permission”.
“British tourists are undoubtedly the worst behaved and show dramatic reactions in person and in the media when their behaviour and rejection by the local population is exposed,” he says, adding that this is often exacerbated by overdrinking and violence.
Guillermo is less critical of British visitors. “I’m an English-speaking guide so my opinion is based solely on what I see around me. I find most British people on my tours respectful, but with all cultures there will always be people I have to tell not to litter or drop their cigarette filters on the ground. And there will always be a certain profile of people coming just for the drinks or the sun.”
The local guide says that his business model relies on preserving Gran Canaria’s nature. “You might think it doesn’t matter if you wander off an official path in a protected area – like the special natural reserve of the Maspalomas Dunes. But know that it’s not just you – four million people are doing the same! When thousands of people trespass daily it all adds up.”
“I understand that not everyone is looking for the local culture, but I ask you to be aware that there are people living here 365 days of the year. It’s not a theme park. You can’t do as you please because you think someone is coming to clean your mess. We are directly affected by your misbehaving and attitudes,” adds Guillermo.
Overtourism: You don’t have to be part of the problem
The best way to ensure you are perceived to not be part of the problem is to “follow the rules,” says Guillermo. “Don’t drive your rental car in a place where it’s not allowed. Don’t pick flowers and rocks as a souvenir or wander off official paths. Try not to leave a trace.”
Nestor feels that tourists who stay at all-inclusive hotels “only leave a negative footprint of resources on the island”, such as trash and water consumption issues, and adds that most all-inclusive tour operators are “usually owned by foreign companies…that leave little profit for the local population.”
Both islanders say you can help residents and “make your tourism money matter” by supporting local businesses.
“Explore the island by yourself, hire a guide and visit our museums or go on interesting visits to our wineries or our cheese factories,” suggests Guillermo.
Nestor has the same message. “Go to the beach instead of using the pool, book real tours and experiences through social networks – you can find good companies that will offer a real experience.”
Even if you are visiting for an all-inclusive beach holiday, Guillermo suggests eating dinner in a local restaurant instead of in the hotel, as he thinks most visitors will enjoy the cuisine. However he reflects that in some touristic areas where cooked English breakfasts are the norm you won’t always find the true local flavour.
More resources to manage visitor numbers is needed
As a nature guide, Guillermo believes that any income from tourism should be used to improve vigilance and regulations in the Canary Island’s natural protected areas. He thinks the local administration should create a budget to pay for better infrastructure and protection of natural resources: “In the whole island of Lanzarote, they have just two or three forest rangers, that’s very very low!”
“At Roque Nublo and Los Azulejos – the most iconic rocks in Gran Canaria – it’s just too much, with cars parked in the middle of the road so even fire trucks and ambulances can’t get through.”
Travel
‘Completely paralysed’: Grounded flights at Brussels Airport cause major travel delays in Belgium
All departing flights from Brussels Airport and Charleroi Airport in Belgium have been cancelled.
Flights have been grounded in Belgium today, leaving thousands of Europeans stranded.
Departing flights have been cancelled to guarantee “the safety of passengers and staff” after a a nationwide industrial strike was called for 13 February.
Operations at Belgium’s largest air hub have been the most heavily affected, with some arrivals into Brussels Airport also cancelled.
Likewise, only flights from the Schengen zone being permitted to land at Charleroi Airport.
A statement by Brussels Airport says. “We regret the inconvenience caused by this union action.”
How will I know if my flight is cancelled?
If you have plans to travel to and from Belgium in the next 48 hours, you are advised to check the status of your flights with your airline. Flights from France, Germany, the Netherlands, the UK and the US are all being impacted by the strike.
A spokesperson for Brussels Airport says: “Airlines will contact passengers whose flights have been impacted. We ask passengers not to come to the airport on the day.”
You can also speak to your airline to discuss rescheduling and rebooking options.
Brussels-South Airport in Charleroi also says: “Due to the lack of staff present to ensure operations run safely, all flights scheduled to depart from Charleroi Airport have been cancelled. Only incoming Schengen flights will be operating.”
Eurostar and regional train services in the European capital are so far unaffected, but may be busier than usual due to passengers making alternative travel arrangements.
Public transport services such as buses may also experience delays and some cancelled services.
The Belgian strike action is also causing a domino effect on pressure to airports throughout Europe. Maastricht Aachen Airport, the Netherland’s second-largest air cargo hub is also bracing for an influx of both passenger and cargo flights today. This includes nine rerouted Wizz Air flights.
What is the reason for the nationwide strike in Belgium?
A joint trade unions have joined together to organise a mass walkout by all Belgium’s airport security staff and baggage handlers. This is to protest again the Belgian Government’s pension reform plans, as well as ongoing labour concerns around working conditions and wages.
This follows a strike last month – on 13 January – as unions plan to strike on the 13th of every month until further notice while negotiations continue.
Given that the aviation sector relies heavily on its security and ground staff, the unions hope that the continued strikes will put pressure on the government and employers to address their demands.
If you are planning a flight to Brussels in the next few months, you may be better off booking it for early or later in the calendar month to avoid disruption.
Brussels airports caution to expect a “busy day” on 14 February
“Due to the rescheduling of many passengers, we expect a very busy day at Brussels Airport on Friday”, says the airport website.
“We recommend to come to the airport in time and to check our online tool or our app to know at what time to arrive for your flight.”
Are passengers entitled to compensation due to a strike?
Under EU law, if a flight is cancelled, the airline has to offer you a refund or an alternative flight.
If your flight is delayed, you may be entitled to refunds for unplanned expenses, such as food and accommodation.
Contact your airline or travel agent to claim your refunds, though beware it can take months for your money to arrive.
According to EU law, rail passengers within the bloc are also entitled to compensation.
If your train is delayed but you choose to travel anyway, you may still be eligible for a partial or full refund. This usually depends on how late your train arrives at its destination.
If your train is delayed by more than 60 minutes, you can choose not to travel and will receive a full refund for your ticket.
Alternatively, you can choose to travel at a later date.
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