Travel
Travellers rank the world’s most disappointing tourist attractions. The top five are in Europe
Travellers’ reviews suggest many of Europe’s bucket-list attractions are underwhelming and too crowded.
Some of the most lauded tourist attractions in the world leave travellers distinctly underwhelmed, a new study has found.
Luggage storage company Radical Storage analysed 95,352 visitor reviews across 200 of the most visited landmarks to reveal the world’s most disappointing tourist attractions.
The top five spots were all taken by European sights, a few of which are often considered bucket list-worthy destinations.
The world’s most disappointing tourist attraction is in the UK
Inspired by Disneyland’s success in America, the country estate of Alton Towers was transformed into a theme park in the 1980s. With 10 themed areas spread across 910 acres, it is the UK’s biggest.
However, the research found that almost half of the reviews for the Staffordshire-based amusement park featured words indicating a negative experience. For context, the average rate of negative reviews in the study is 10.9 per cent.
Alton Towers had the highest percentage of reviews that specifically complained about value for money including misleading ticket information, and expectations to pay for overpriced add-ons such as expensive food and drink or access to different areas of the park.
Comments also suggest it’s often not the rides that disappoint customers, but the customer service.
Budapest’s thermal baths are overcrowded
The Széchenyi Baths and Pool in Hungary’s capital Budapest is the largest medicinal bath in Europe and has been a wellness tourism destination since 1913.
However, over a third of people who left a review of the baths online reported a less than satisfactory experience. The baths ranked third worst in the crowds and accessibility category (16.8 per cent of all reviews compared to the 4.4 per cent average).
Spain’s famed Siam Park has poor customer service
Siam Park in the Spanish Tenerife is Europe’s biggest water park, opened by the Princess of Thailand Maha Chakri Sirindhorn in 2007. However, a visit to the “world’s best water park” is not universally enjoyable. Reviewers frequently mention the rude staff and accessibility issues.
Some reviewers mentioned feeling shamed due to their weight and mentioned the park not being disability-friendly. Overall, nearly a third of reviews had something negative to say about their experience.
Time Out Market Lisboa is a victim of its own success
Planned and built by the magazine Time Out (a British media and hospitality company) in 2014, Time Out Market Lisboa was the company’s first venture into food halls.
In 2018 the project earned the prestigious Hamburg Foodservice Award – one of the most respected awards in the food-service industry. But according to reviews, things may have taken a turn for the worse since. Over a quarter of reviewers have left underwhelmed or disappointed.
It seems the Time Out Market Lisboa is a victim of its own success. The attraction had the greatest percentage of reviews mentioning crowds or access issues (18.4 per cent compared to the 4.4 per cent average).
The Trevi Fountain is too crowded
The Trevi Fountain is an iconic Baroque monument in Rome and has been featured in popular films such as Fellini’s La Dolce Vita and Wyler’s Roman Holiday.
Every year, tourists throw an estimated €1 million into the fountain, and a coin tossed into the water is supposed to guarantee a return to Rome in the future.
But if you cast a wish into the fountain, you may want to time your visit wisely. After Time Out Market Lisboa, the reviews had the second greatest proportion of people mentioning crowds or accessibility issues. Overall, one in four people had something negative to say about their experience.
The fountain was also closed for renovations for part of 2024, which may have contributed to some visitors’ disappointment.
Travel
‘Leave them where they belong’: Bruges implores tourists to stop stealing cobblestones
Tourists have been caught smuggling all kinds of stolen souvenirs home from holidays, from artefacts picked up in Pompeii to sand from Italy’s famous pink beach on the island of Sardinia.
The Belgian city of Bruges is the latest victim of keepsake crime, but the item visitors have taken a fancy to is unexpected.
The city council has reported the theft of dozens of cobblestones from the city centre, and suspects tourists are the culprits.
Tourists suspected of pilfering Bruges’ cobblestones
Bruges’ cobblestones are increasingly being pilfered from well-known spots in the UNESCO-designated historic centre, public property councillor Franky Demon reported this week.
“At iconic locations such as Minnewater, Vismarkt, Markt and Gruuthusemuseum, it is estimated that 50 to 70 pieces of cobblestone disappear every month. And that number could be even higher,” Demon told press.
“The phenomenon increases significantly, especially during busy tourist periods such as spring and summer,” he added.
For this reason, authorities suspect visitors are pocketing the stone as souvenirs.
‘Leave that cobblestone where it belongs’
As well as damaging a valuable part of the city’s heritage, the stolen stones have created safety issues.
The gaps from removed stones present trip hazards for pedestrians – and are costly to repair.
“It’s unfortunate that our employees constantly have to go out to fix potholes and loose stones. This causes a lot of additional work and costs: about 200 euros per square metre of reconstruction,” explained Demon.
The councillor urged visitors to respect the historical environment of Bruges.
“We simply ask for respect. Anyone walking through Bruges crosses centuries of history. Leave that cobblestone where it belongs,” he said.
Bruges’ cobblestones are apparently not the only sought-after street souvenir.
Along the famous Paris-Roubaix cycling route, tourists are known to pilfer parts of the pavement.
While Rome’s iconic ‘sampietrini’ – cobblestones made of solidified lava – have also disappeared into suitcases over the years.
Travel
‘Inequality and infinite growth’: Canary Islands anti-tourism protests reignite amid record arrivals
This weekend, residents of Spain’s Canary Islands are coming out in force to protest against mass tourism.
People on the archipelago have been growing increasingly vocal about its struggles with visitor numbers.
Last year, locals held multiple protests to highlight overtourism’s strain on local infrastructure and housing availability. They look set to continue again this summer as residents say little has been done to tackle the problem.
Protests planned across Spain against overtourism
On Sunday, 18 May, residents of the Canary Islands will take to the streets to join protests organised by campaign group Canarias tiene un límite (The Canary Islands have a limit).
Demonstrations will be held on all the islands of the archipelago as well as in several cities across Spain.
Protests will begin at 11 am on the seven main Canary Islands – El Hierro, La Palma, La gomera, Tenerife, Gran Canaria, Lanzarote and Fuerteventura – and at 12pm on mainland cities including Barcelona, Madrid and Valencia.
Residents in the German capital of Berlin are also planning to take to the streets in solidarity.
Why are residents of the Canary Islands protesting?
The organisers say they are protesting to oppose the current economic model “based on overtourism, speculation, inequality and the infinite growth on very limited land”.
Instead, they want a transition to a people-centred, environmentally responsible model that respects the archipelago’s ecological and social needs.
Specifically, they are calling for a halt to destructive hotel projects across the islands and the building of a motor circuit on Tenerife; a moratorium on new tourist developments; guaranteed access for residents to healthcare and housing; and a functional ecological tourist tax.
The group also wants the immediate introduction of measures to curb marine pollution and the creation of an environmental restoration law.
Canary Islands receive record number of tourists in March
Earlier this month, authorities announced that the Canary Islands received more than 1.55 million foreign visitors in March, up 0.9 per cent on the record set in the same month last year.
The figures were released by the Canary Islands National Statistics Institute (INE), which added that the total number of international tourists for the first quarter of 2025 was 4.36 million, an increase of 2.1 per cent year-on-year.
The tourist influx comes despite dozens of protests staged last year by Canary Island residents against mass tourism.
Similar demonstrations have already taken place this year. Over Easter, around 80,000 hospitality workers in Tenerife, La Palma, La Gomera and El Hierro walked out in a dispute with unions over pay.
Travel
Crete earthquake: Is it safe to travel to the Greek island following tsunami warning?
A 6.0 magnitude earthquake struck off the coast of the Greek island of Crete early this morning, Wednesday 14 May.
Authorities issued a tsunami alert in the area shortly after the tremor, which was felt as far away as Israel, Syria and Egypt.
Tourists are being warned to stay away from coastal areas in the popular holiday spot.
Here is the latest travel information from the local government.
Tourists in Crete urged to move away from coastlines
The earthquake was at a depth of 35 kilometres with its epicentre near the islands of Kasos and Karpathos in the Aegean Sea.
Greece’s Ministry for Climate Crisis and Civil Protection issued a precautionary tsunami warning for the area, including the east coast of Crete and the island of Rhodes.
Authorities urged residents and tourists on the island to keep away from the coastline and move to higher ground.
“A magnitude 5.9 earthquake occurred 48km SE of Kasos. Risk of possible Tsunami in your area,” the Ministry posted on its X account this morning. The magnitude was later updated to 6.0.
“Move away from the coast immediately. Follow the instructions of Local Authorities.”
Samaria Gorge, one of Crete’s most popular hiking routes, is temporarily closed as officials check for any damage done to the route.
“The Natural Environment and Climate Change Organisation announces that due to the earthquake that occurred today south of Kasos, the gorge will remain closed to visitors in order to check the route for possible rockfalls,” authorities said. “A further announcement will be made late this afternoon.”
Crete earthquake: Is it safe to travel and am I entitled to compensation?
Foreign governments have not issued travel advisories as yet, so it is currently still considered safe to visit Greece and its islands.
This also means that, should you choose not to go ahead with your trip, you are unlikely to receive compensation.
Depending on your travel insurance policy, you may be able to receive a refund for some or all of your trip if it includes compensation for cancellations due to natural disasters. Check with your provider and read your terms and conditions carefully.
There have been no reports so far of injuries or major damage from the earthquake, but authorities are monitoring the situation closely and have warned people should remain vigilant.
If you are on holiday in or about to travel to Crete, Kasos or Karpathos, make sure you stay up to date with the latest information.
Crete and its surrounding region are considered one of Europe’s most seismically active zones.
In October 2021, a 6.3 magnitude earthquake shook the island just weeks after another tremor killed one person and injured several others.
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