Travel
Germany strikes: Cancelled flights and trains cause travel chaos across the country
How to find out if your flight or train is cancelled and how to rebook or get a refund.
Flights and trains across Germany are severely disrupted until the weekend due to strikes.
Germany’s flagship airline Lufthansa say they are “expecting extensive effects on the flight program.”
The official strike times of Lufthansa ground staff are: 8 pm on Wednesday until 7.10 am on Saturday.
At Hamburg and Frankfurt airports, there are no departures at all due to a security staff strike running until 10 pm on Thursday night.
It is the third time this year that a strike has caused mass flight cancellations for Lufthansa.
The strike on long distance and regional train services begins at 2 am on Thursday and, according to GDL union, will last until 1 pm on Friday.
GDL have stated they anticipate rail travel will be “unreliable” so strike times could change at the last minute so that train operators can not plan ahead.
Why are Germany travel strikes happening?
Disputes between union members and transport companies have been ongoing for months in Germany.
Along with asking for pay rises, GDL union has been calling for working hours to be reduced from 38 to 35 per week without a pay cut, which train operator Deutsche Bahn has refused.
The Ver.di union seeks a 12.5% pay raise, or at least €500 more per month, in negotiations for nearly 25,000 Lufthansa ground workers including check-in, aircraft handling, maintenance and freight staff.
Chief Ver.di negotiator Marvin Reschinsky said the strikes come at a time when ground workers are barely earning the minimum wage, yet Germany’s Lufthansa is boasting a high profit margin.
“Nobody can understand that this company will be announcing record annual results this week, that bonuses for board members will be increased substantially, and that ground employees with hourly wages of €13 in some cases no longer even know how to make ends meet in Germany’s most expensive cities,” said Reschinsky in a statement.
With the warning strike, the trade union wants to increase the pressure on Lufthansa ahead of the planned fifth round of collective bargaining on 13 and 14 March.
Germany train strike: Which services will be affected?
The walkout by GDL workers will affect Deutsche Bahn (DB) trains.
During previous strikes, DB have operated emergency timetables. However these strikes are not going to be operated with 48 hours notice so it could be impossible for DB to plan ahead.
In a statement, DB say: “During the strike, DB will be offering a basic service on long-distance, regional and S-Bahn services. We recommend reserving a seat on long-distance services. The basic offer is available via the timetable information on bahn.de and in the DB Navigator. DB asks travellers to check whether their connection is available 24 hours before departure.”
Full information from DB, including how to rebook or get a refund, is available here.
Which airports in Germany will be affected?
All airports in Germany are likely to be affected to some extent.
Frankfurt airport has said: “A strike by security staff at Frankfurt Airport has been announced for Thursday, March 7, 2024.
The strike will cause major disruptions and flight cancellations throughout the day. Security checkpoints will remain closed. Originating passengers departing from Frankfurt will thus not be able to pass through the legally required security checks. We advise all originating passengers to avoid coming to the airport. Please contact your airline or travel operator for information regarding your flight.”
Hamburg airport have said there will be “no departures” on Thursday due to the sexcurity staff strike. For flights on the other days they say: “Affected passengers are asked to contact their airline for information about cancellations and rebooking options.”
Munich airport say: “Due to the strike, there will also be considerable restrictions and flight cancellations at Munich Airport. Passengers who are affected by flight cancellations as a result of the Verdi strike will be informed by Lufthansa by email or via the Lufthansa app.” They advise all passengers to check their flight status before coming to the airport.
Berlin Brandenburg airport advises passengers to contact Lufthansa to see if their flight is affected.
Dusseldorf airport say they only expect “slight effects” due to the strikes.
How to find out if your Lufthansa flight is cancelled
Lufthansa say that only 10-20 per cent of their flights are still going.
In a statement, Lufthansa say: “Passengers who will be affected by an irregularity will receive information about cancellations and rebooking options by email or in the Lufthansa app.”
Ensure that the contact details on your booking are up to date so that the airline can easily contact you.
They advise passengers to check this page on their website for updates.
You can also keep eye on Lufthansa’s X account for further updates.
If contacting Lufthansa via X, formerly Twitter, you should be aware of a statement the airline has issued:
“Please watch out for fake accounts that appear to be Lufthansa or Lufthansa staff, claiming to be able to assist you.
Always check that the reply is from one of the official Lufthansa accounts found here http://ti.lh.com/9eMB and be advised that we do not offer assistance via WhatsApp despite the claim of fake user profiles. If you wish to seek assistance you can do so via the following page http://ti.lh.com/Mcbe.”
Lufthansa strike: Can you get a refund?
Lufthansa have said: “Flights that have been canceled due to the strike can be rebooked free of charge at http://lufthansa.com, in the Lufthansa app or via the service centers.”
They also say: “Due to the strike, the rebooking desks are unfortunately not staffed.”
If your flight is domestic, you can get a voucher for an equivalent train journey via the Lufthansa website.
Under EU rules, you are entitled to a full refund if your flight is cancelled.
Passengers compain about Lufthansa customer service
Many passengers have taken to X, formerly Twitter, to complain of hours-long waits on customer service phone lines, then not getting help when they did get through to an agent.
User raunaqpatel said he has had calls repeatedly dropped by Lufthansa then when he did speak to an agent, they hung up on him.
User GaynorJSimpson took to X to tell Lufthansa: “Your customer service is non existent. The refund you are processing is not accurate, the customer relations email doesn’t work and the feedback forms online don’t apply to my situation. Chat assistant is useless.”
In response, Lufthansa said they “have already escalated this matter to the relevant department.”
In order to receive assistance via X, Lufthansa have been asking travellers to follow their X account and direct message them with a contact phone number.
Travel
Norway to introduce tourist tax amid record visitor numbers and overtourism concerns
By Euronews Travel
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Norway is set to become the latest European destination to introduce a tourist tax to combat concerns about rising visitor numbers.
Lawmakers approved the new levy on Thursday, which allows municipalities to introduce a 3 per cent tax on overnight stays in “areas particularly affected by tourism”.
The law allows local authorities to apply the tax at their own discretion, and it will be added to accommodation charges. Authorities will also be allowed to adjust the percentage based on the season.
The funds raised by the tax will be used exclusively to improve tourism infrastructure projects that benefit both visitors and local people. Municipalities will have to demonstrate that their facilities are inadequate and have their plans approved by the government to spend the funds.
Cecilie Myrseth, Norway’s minister of trade and industry, said on social media that her government had reached a “historic agreement” to introduce a tourism tax that was “in line with what they have in the rest of Europe”.
The country is the latest in a string of European nations introducing or increasing visitor levies to tackle the growing problem of overtourism. A tax may also be applied to cruise ships that make stops in the country, particularly in areas that are most affected by overtourism.
Norway is experiencing a tourism boom
As tourists increasingly choose cooler, northern European destinations to get away from the heat, Norway has experienced a boom in visitor numbers.
Last year, a record-breaking 38.6 million people booked accommodation in the country. That includes more than 12 million overnight stays by foreign tourists – a 4.2 per cent increase from 2023.
Some previously quiet destinations have been overwhelmed, like the Lofoten islands, where eye-catching images of hiking trails posted on social media have led to an influx of visitors. With a population of 24,500 people distributed across several small towns and villages, keeping up with the cost of all these new visitors has been hard.
A recent survey by industry organisation Norwegian Tourism Partners found that 77 per cent of people in Tromsø, in northern Norway above the Arctic Circle, thought there were too many tourists there. Visitors have been drawn by the Northern Lights, wildlife excursions, Sami cultural experiences and what the city itself has to offer.
The increase in tourism has caused tension with local residents across Norway as infrastructure has struggled to keep up with the boom. Facilities like public toilets and car parks have been overwhelmed in popular destinations.
Some residents have even reported cases of people using their back gardens as toilets, and bemoaned the increased traffic clogging up Norway’s roads.
Travel
Wildfire warnings issued in the Canary Islands as millions prepare to holiday there
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As millions of holidaymakers prepare to head to the Canary Islands this summer, authorities have issued a wildfire pre-alert across the archipelago.
The warning, announced by the General Directorate of Emergencies on Sunday, applies to tourist hotspots El Hierro, La Palma, La Gomera, Tenerife and Gran Canaria.
It comes as the islands enter a high-risk fire period following the wet season, as hot, dry winds known as the ‘calima’ begin blowing in from the Sahara Desert.
Fires are common, but they haven’t slowed tourism
The risk of wildfire is nothing new for the Canary Islands.
The volcanic terrain, Mediterranean climate and fire-adapted vegetation – plants that have evolved to thrive in fire-prone environments – make them susceptible to summer blazes, and scientists say wildfires are part of the archipelago’s ecological rhythm.
Some of the worst occurred in 2023, when forest fires ravaged Tenerife, destroying more than 15,000 hectares of land and forcing 12,000 people to evacuate. The blaze was later found to have been started by arsonists.
This year, officials are urging tourists and locals alike to take extreme caution, warning against launching fireworks near forests and discarding cigarettes on dry ground.
But even as the fire warnings roll in, the Canaries’ appeal shows no signs of slowing down.
In 2024, the islands welcomed nearly 18 million tourists, including a record-breaking 15.5 million international arrivals. Among them, British travellers led the way, recording 6.3 million visits – up 500,000 from 2023.
Concerns about overtourism mount amid record arrivals
While the Canary Islands continue to attract record numbers of tourists, residents are increasingly voicing concerns about overtourism.
In April 2024, tens of thousands of islanders participated in protests, holding signs that read “the Canary Islands have a limit” while rallying against rising housing costs, environmental damage and the strain on public services.
Over Easter this year, about 80,000 hospitality workers in Tenerife, La Palma, La Gomera and El Hierrowalked out in a dispute with unions over pay.
The surge in short-term rentals has been especially contentious. Locals have reported getting priced out of their neighbourhoods as properties are converted into holiday lets, the cost of living soars and wages stagnate.
Despite these concerns, tourism remains a significant part of the Canary Islands’ economy, accounting for approximately 35 per cent of its GDP.
Tenerife still reigns supreme
After welcoming seven million tourists in 2024, Tenerife remains the most visited island.
Its year-round sunshine and wide beaches keep it a firm favourite among families, especially during the UK’s summer school break and throughout the winter months.
As the peak summer season picks up, local tourism boards have made no indication that the fire pre-alerts will disrupt travel plans.
But authorities remain focused on prevention this year.
More than 2,000 firefighters are on standby. Meanwhile, the government has distributed detailed safety advice, urging people to prepare a go-bag, stay informed and follow emergency evacuation or shelter-in-place instructions if fires erupt.
Travel
Violent turbulence hits Ryanair flight in Germany, forcing an emergency landing and injuring 9
By Euronews Travel with AP
Published on
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Severe storms in southern Germany forced a Ryanair flight to make an emergency landing late Wednesday after violent turbulence injured nine people on board, German police said in a statement Thursday.
The flight, travelling from Berlin to Milan with 179 passengers and six crew members, encountered turbulence so intense around 8:30 pm that the pilot was forced to make an unscheduled landing at Memmingen Airport in Bavaria.
Eight passengers and one crew member were hurt.
Three people were taken to the hospital in Memmingen for treatment; the other injured people were released after receiving outpatient treatment. As a precaution, all passengers were checked for injuries by the emergency services.
Authorities did not permit the plane to continue flying, and the airline arranged bus transport for passengers. Milan is about 380 kilometres south of Memmingen.
More bad weather expected in Germany
Elsewhere in the region, storms damaged several homes in Ulm, Baden-Württmberg, according to the German news agency dpa.
In the Donaustetten district, strong winds tore roofs off multiple row houses, rendering them uninhabitable, though no injuries were reported. Fire officials suspect a small tornado or waterspout caused the damage. The German Weather Service (DWD) is investigating, according to dpa.
Storm-related emergency calls also came from other areas in southern Germany, where damage was mostly limited to fallen trees and flooded basements.
The DWD warned of further storms on Thursday, 5 June, with hail, strong winds, and localised heavy rain expected.
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