Travel
Walkway music and boarding procedures: How airlines are saving time and cutting flight delays
Shaving mere minutes off flight times might seem trivial on paper, but it can result in huge savings for airlines.
Airlines are trialling new techniques to shave minutes off turnaround procedures as a way to cut costs.
Flight companies in the US are making changes to reduce taxiing times and manage gate assignments more effectively.
It’s good news for carriers, who save money, but also for travellers who could experience fewer delays.
Here’s how air travel might become more efficient in the future.
Airlines look to make flying more efficient
Shaving mere minutes off flight times might seem trivial on paper, but it can result in huge savings for airlines.
It also means an improved service for travellers. Arriving a couple of minutes earlier can make the difference between catching or missing a connection.
It also reduces the domino effect of delays, meaning flights across the board are more likely to be on time.
US airlines introduce time-saving technology
Major carriers in the US will continue trialling novel procedures over the notoriously chaotic holiday season.
Last year, air travel saw severe disruption with thousands of travellers stranded at airports.
American Airlines has already introduced new technology to allocate gates at Dallas/Fort Worth International Airport, the world’s second-busiest airport.
The automated system reduces the chances of planes being forced to cross from one side of the vast airport to another.
The result was an average saving of two minutes of taxi time per flight – or 11 hours saved per day – according to the carrier.
For passengers, it also meant 50 per cent fewer gate changes and a reduction in delays.
“If you try to do late-minute gate changes as planes arrive […] you could get out of sync with your caterers and fuelers,” American COO David Seymour told CNBC. This causes delays in parking and departing.
Dubbed the Smart Gating programme, it has also been rolled out at Charlotte Douglas International Airport, Miami International Airport, Ronald Reagan Washington National Airport and Chicago’s O’Hare International Airport.
This year American ranked third among major US airlines for on-time arrivals, up from fifth place during the same time period in 2022.
Airlines trial faster boarding techniques
Carriers are also looking to reduce flight times by expediting boarding procedures.
United Airlines has introduced a new system for economy class, with window-seat passengers boarding first, followed by middle seats and then aisle.
“It spreads people out along the aisle of the airplane so that more people can put their luggage away at the same time. That’s the main thing that speeds up the boarding process,” explains Jason Steffen, an associate professor of physics at the University of Nevada, Las Vegas.
The flight company says the technique can save up to two minutes per flight.
Southwest Airlines trialled ways to speed up boarding with clearer signage and music on flight bridges to make passengers move more quickly.
Low-cost carrier Frontier Airlines skips the bridge altogether because disembarking using stairs means being able to use two plane doors instead of one.
This can save the airline up to 10 minutes in turnaround time, CEO Barry Biffle said.
These time-saving techniques could mean more planes available and the possibility of adding more flights.
Travel
‘Leave them where they belong’: Bruges implores tourists to stop stealing cobblestones
Tourists have been caught smuggling all kinds of stolen souvenirs home from holidays, from artefacts picked up in Pompeii to sand from Italy’s famous pink beach on the island of Sardinia.
The Belgian city of Bruges is the latest victim of keepsake crime, but the item visitors have taken a fancy to is unexpected.
The city council has reported the theft of dozens of cobblestones from the city centre, and suspects tourists are the culprits.
Tourists suspected of pilfering Bruges’ cobblestones
Bruges’ cobblestones are increasingly being pilfered from well-known spots in the UNESCO-designated historic centre, public property councillor Franky Demon reported this week.
“At iconic locations such as Minnewater, Vismarkt, Markt and Gruuthusemuseum, it is estimated that 50 to 70 pieces of cobblestone disappear every month. And that number could be even higher,” Demon told press.
“The phenomenon increases significantly, especially during busy tourist periods such as spring and summer,” he added.
For this reason, authorities suspect visitors are pocketing the stone as souvenirs.
‘Leave that cobblestone where it belongs’
As well as damaging a valuable part of the city’s heritage, the stolen stones have created safety issues.
The gaps from removed stones present trip hazards for pedestrians – and are costly to repair.
“It’s unfortunate that our employees constantly have to go out to fix potholes and loose stones. This causes a lot of additional work and costs: about 200 euros per square metre of reconstruction,” explained Demon.
The councillor urged visitors to respect the historical environment of Bruges.
“We simply ask for respect. Anyone walking through Bruges crosses centuries of history. Leave that cobblestone where it belongs,” he said.
Bruges’ cobblestones are apparently not the only sought-after street souvenir.
Along the famous Paris-Roubaix cycling route, tourists are known to pilfer parts of the pavement.
While Rome’s iconic ‘sampietrini’ – cobblestones made of solidified lava – have also disappeared into suitcases over the years.
Travel
‘Inequality and infinite growth’: Canary Islands anti-tourism protests reignite amid record arrivals
This weekend, residents of Spain’s Canary Islands are coming out in force to protest against mass tourism.
People on the archipelago have been growing increasingly vocal about its struggles with visitor numbers.
Last year, locals held multiple protests to highlight overtourism’s strain on local infrastructure and housing availability. They look set to continue again this summer as residents say little has been done to tackle the problem.
Protests planned across Spain against overtourism
On Sunday, 18 May, residents of the Canary Islands will take to the streets to join protests organised by campaign group Canarias tiene un límite (The Canary Islands have a limit).
Demonstrations will be held on all the islands of the archipelago as well as in several cities across Spain.
Protests will begin at 11 am on the seven main Canary Islands – El Hierro, La Palma, La gomera, Tenerife, Gran Canaria, Lanzarote and Fuerteventura – and at 12pm on mainland cities including Barcelona, Madrid and Valencia.
Residents in the German capital of Berlin are also planning to take to the streets in solidarity.
Why are residents of the Canary Islands protesting?
The organisers say they are protesting to oppose the current economic model “based on overtourism, speculation, inequality and the infinite growth on very limited land”.
Instead, they want a transition to a people-centred, environmentally responsible model that respects the archipelago’s ecological and social needs.
Specifically, they are calling for a halt to destructive hotel projects across the islands and the building of a motor circuit on Tenerife; a moratorium on new tourist developments; guaranteed access for residents to healthcare and housing; and a functional ecological tourist tax.
The group also wants the immediate introduction of measures to curb marine pollution and the creation of an environmental restoration law.
Canary Islands receive record number of tourists in March
Earlier this month, authorities announced that the Canary Islands received more than 1.55 million foreign visitors in March, up 0.9 per cent on the record set in the same month last year.
The figures were released by the Canary Islands National Statistics Institute (INE), which added that the total number of international tourists for the first quarter of 2025 was 4.36 million, an increase of 2.1 per cent year-on-year.
The tourist influx comes despite dozens of protests staged last year by Canary Island residents against mass tourism.
Similar demonstrations have already taken place this year. Over Easter, around 80,000 hospitality workers in Tenerife, La Palma, La Gomera and El Hierro walked out in a dispute with unions over pay.
Travel
Crete earthquake: Is it safe to travel to the Greek island following tsunami warning?
A 6.0 magnitude earthquake struck off the coast of the Greek island of Crete early this morning, Wednesday 14 May.
Authorities issued a tsunami alert in the area shortly after the tremor, which was felt as far away as Israel, Syria and Egypt.
Tourists are being warned to stay away from coastal areas in the popular holiday spot.
Here is the latest travel information from the local government.
Tourists in Crete urged to move away from coastlines
The earthquake was at a depth of 35 kilometres with its epicentre near the islands of Kasos and Karpathos in the Aegean Sea.
Greece’s Ministry for Climate Crisis and Civil Protection issued a precautionary tsunami warning for the area, including the east coast of Crete and the island of Rhodes.
Authorities urged residents and tourists on the island to keep away from the coastline and move to higher ground.
“A magnitude 5.9 earthquake occurred 48km SE of Kasos. Risk of possible Tsunami in your area,” the Ministry posted on its X account this morning. The magnitude was later updated to 6.0.
“Move away from the coast immediately. Follow the instructions of Local Authorities.”
Samaria Gorge, one of Crete’s most popular hiking routes, is temporarily closed as officials check for any damage done to the route.
“The Natural Environment and Climate Change Organisation announces that due to the earthquake that occurred today south of Kasos, the gorge will remain closed to visitors in order to check the route for possible rockfalls,” authorities said. “A further announcement will be made late this afternoon.”
Crete earthquake: Is it safe to travel and am I entitled to compensation?
Foreign governments have not issued travel advisories as yet, so it is currently still considered safe to visit Greece and its islands.
This also means that, should you choose not to go ahead with your trip, you are unlikely to receive compensation.
Depending on your travel insurance policy, you may be able to receive a refund for some or all of your trip if it includes compensation for cancellations due to natural disasters. Check with your provider and read your terms and conditions carefully.
There have been no reports so far of injuries or major damage from the earthquake, but authorities are monitoring the situation closely and have warned people should remain vigilant.
If you are on holiday in or about to travel to Crete, Kasos or Karpathos, make sure you stay up to date with the latest information.
Crete and its surrounding region are considered one of Europe’s most seismically active zones.
In October 2021, a 6.3 magnitude earthquake shook the island just weeks after another tremor killed one person and injured several others.
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