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This US airline has made its flights more accessible with braille signage inside cabins

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United Airlines expands their accessibility offerings for visually impaired travellers.

United Airlines has become the first US airline to feature braille in aircraft cabin interiors.

A dozen aircraft have been fitted out with braille markings for seat rows and numbers, as well as inside and outside the toilets. It’s the beginning of a plan to roll out braille in every plane in its fleet by 2026.

The move is designed to make travel more accessible for those with disabilities. According to the US Department of Transportation, in 2019, around 27 million people with disabilities travelled by air.

Linda Jojo, Executive Vice President andChief Customer Officer for United articulated, “By adding more tactile signage throughout our interiors, we’re making the flying experience more inclusive and accessible, and that’s good for everyone.”

The latest in a fleet of accessible upgrades

For United, featuring braille inside the cabins is just the latest in a series of initiatives within their inclusivity plan, something which won’t surprise the company’s workers.

For the eighth consecutive year, United was voted Best Place to Work for Disability Inclusion and earned a top score on the Disability Equality Index benchmarking tool.

The United Airlines booking app was recently updated to make it more accessible to those with visual disabilities. Adjustments included adding more space around graphics, increasing the colour contrast and increased compatibility with screen reader technologies. Their in-flight entertainment already features an array of visually enhancing attributes, such as audio-described movies and closed captioning.

What challenges do visually impaired travellers face?

According to a 2019 European survey by EBU, visually impaired customers have to tackle multiple issues at every step of the flying process.

The survey found that most booking websites and mobile apps are not tailored for visually impaired people. This makes finding and booking flights tricky, as well as highlighting the fact they have a disability and will require assistance at the airport and onboard.

It also found that help desks within airports are often difficult to locate autonomously and are frequently understaffed. Additionally, visually impaired passengers are often required to be escorted via wheelchair whether their disability is mobile related or not.

While many major airlines have disability policies in place, designed to make the flying process more seamless for the impaired traveller, it appears there are still some discrepancies between the stated offerings and the experiences themselves.

Disabled travellers should take a look at these tips for travelling with a disability, to help plan their trip before they fly.

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  • Daniela Daecher is a twenty-something bookworm and coffee addict with a passion for geeking out over sci fi, tv, movies, and books. In 2013 she completed her BA in English with a specialization in Linguistics. In 2014 she completed her MA in Linguistics, focusing on the relationship between language and communication in written form. She currently lives in Munich, Germany.

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Brits could soon enjoy shorter passport control queues at EU airports. Here’s why

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British holidaymakers will soon be able to use e-gates at more EU airports, the UK government has announced.

It comes as part of negotiations between the UK government and the European Union to finalise a ‘post-Brexit reset deal’.

It means British passport holders will no longer have to wait at manned desks and will instead be allowed to use fast-track e-gates usually reserved for EU or European Economic Area citizens.

EU Relations Minister Nick Thomas-Symonds said this would give British travellers “more time to spend on holiday or work trips […] doing what you want, not being stuck in queues.”

The UK government said the move would end “the dreaded queues at border control.”

UK travellers have to join ‘other nations’ queue at EU airports

Following Brexit, UK citizens forfeited their privileged status when travelling to EU countries.

They now fall into the ‘visa-exempt third-country nationals’ category – the same classification as travellers from dozens of countries, including Australia, Canada, New Zealand and Singapore.

This has meant British travellers must join the ‘other nations’ queue at border control rather than using the expedited EU lanes.

The requirement to check that British travellers meet entry conditions is a significant obstacle to allowing them to use the fast-track lanes.

EU border control has to verify that UK travellers are not in breach of the 90-day stay limit in 180 days and that they have the means to return to their country of origin, i.e. a flight ticket out of the EU.

Frontier officials must also stamp the passenger’s passport.

This change often translates to extended waiting times, especially at busy European airports like Amsterdam Schiphol, Milan Malpensa, and Paris Charles de Gaulle.

Waits exceeding an hour have become commonplace, especially when arriving shortly after large international flights.

These delays affect not only entry into EU countries but also departure, as British travellers must undergo exit checks that sometimes result in missed flights due to lengthy queues.

UK travellers will be able to use e-gates at many European airports

Under the new deal, British travellers will be able to take advantage of the faster e-gate passport checks at many EU airports.

No details have yet been released on when this will be introduced and where, although the BBC reported that British Prime Minister Keir Starmer “has called on all EU members to co-operate without delay.”

Some EU airports will likely allow UK travellers to use existing e-gates reserved for EU citizens, while others may install dedicated ‘third-country national’ e-gates.

The latter are already in place across Italy, including Venice Marco Polo and Rome Fiumicino, as well as at Amsterdam Schiphol and Lisbon.

With this system, once the traveller passes through the gate, there is a brief check by border officials who will also stamp passports.

Brits will use e-gates in all airports after introduction of EES

In addition, the UK government underlined that there will be “no legal barriers to e-gate use for British Nationals travelling to and from European Union Member States after the introduction of the European Union Entry/Exit System [EES].”

The EES is scheduled to come into force in October this year. The system will register non-EU visitors who don’t need a visa digitally, removing the need for physical stamps.

New pet passports will make it easier for Brits to bring pets into EU

The UK government also announced that new pet passports will be introduced as part of the deal.

This means UK cats and dogs will be able to travel “more easily” from the UK into the EU by “eliminating the need for animal health certificates for every trip.”

Author

  • Daniela Daecher is a twenty-something bookworm and coffee addict with a passion for geeking out over sci fi, tv, movies, and books. In 2013 she completed her BA in English with a specialization in Linguistics. In 2014 she completed her MA in Linguistics, focusing on the relationship between language and communication in written form. She currently lives in Munich, Germany.

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Three killed in lightning strike at Cambodia’s Angkor Wat UNESCO temple complex

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Three people have been killed and several others injured after they were struck by lightning during a visit to Cambodia’s famous Angkor Wat temple complex.

They group had been seeking shelter around the main temple of the UNESCO site when the lightning strike happened late on Friday afternoon.

Video posted on social media showed two ambulances arriving in the aftermath and onlookers and site officials carrying some of the injured people and helping others out on foot.

Other images showed multiple people being treated in hospital.

The day after the incident, Cambodia’s Minister of Tourism Hout Hak issued a statement telling people to take down online posts about the incident, saying the spreading of “negative information” could harm the country’s tourism sector.

Authorities have released no information about the strike, but an official on Monday, speaking on condition of anonymity due to the sensitivity of the issue, confirmed to the Associated Press that the three people killed were all Cambodian nationals.

The Cambodian Red Cross also posted an update saying it had delivered care packages to the families of two of the victims, a 34-year-old man and a 52-year-old woman.

The Red Cross refused to comment further by phone.

A spokesman for the Angkor Wat site did not respond to requests for comment, nor did a regional health official.

Angkor Wat is Cambodia’s best-known tourist attraction, attracting some 2.5 million visitors annually and is featured prominently on the country’s flag.

UNESCO calls the site, which sprawls across some 400 square kilometres and contains the ruins of Khmer Empire capitals from the 9th to the 15th centuries, one of the most important archaeological sites in Southeast Asia.

Cambodia has been actively developing the area to attract more visitors, including opening a new $1.1 billion (€890 million) Chinese-funded airport in nearby Siem Reap.

Its move to relocate some 10,000 families squatting in the Angkor Wat area to a new settlement has drawn widespread criticism from human rights groups and UNESCO itself has also expressed concern.

Cambodian authorities have said the families are being voluntarily relocated, but Amnesty International and other groups have questioned how voluntary those relocations have been.

Author

  • Daniela Daecher is a twenty-something bookworm and coffee addict with a passion for geeking out over sci fi, tv, movies, and books. In 2013 she completed her BA in English with a specialization in Linguistics. In 2014 she completed her MA in Linguistics, focusing on the relationship between language and communication in written form. She currently lives in Munich, Germany.

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‘Leave them where they belong’: Bruges implores tourists to stop stealing cobblestones

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Tourists have been caught smuggling all kinds of stolen souvenirs home from holidays, from artefacts picked up in Pompeii to sand from Italy’s famous pink beach on the island of Sardinia.

The Belgian city of Bruges is the latest victim of keepsake crime, but the item visitors have taken a fancy to is unexpected.

The city council has reported the theft of dozens of cobblestones from the city centre, and suspects tourists are the culprits.

Tourists suspected of pilfering Bruges’ cobblestones

Bruges’ cobblestones are increasingly being pilfered from well-known spots in the UNESCO-designated historic centre, public property councillor Franky Demon reported this week.

“At iconic locations such as Minnewater, Vismarkt, Markt and Gruuthusemuseum, it is estimated that 50 to 70 pieces of cobblestone disappear every month. And that number could be even higher,” Demon told press.

“The phenomenon increases significantly, especially during busy tourist periods such as spring and summer,” he added.

For this reason, authorities suspect visitors are pocketing the stone as souvenirs.

‘Leave that cobblestone where it belongs’

As well as damaging a valuable part of the city’s heritage, the stolen stones have created safety issues.

The gaps from removed stones present trip hazards for pedestrians – and are costly to repair.

“It’s unfortunate that our employees constantly have to go out to fix potholes and loose stones. This causes a lot of additional work and costs: about 200 euros per square metre of reconstruction,” explained Demon.

The councillor urged visitors to respect the historical environment of Bruges.

“We simply ask for respect. Anyone walking through Bruges crosses centuries of history. Leave that cobblestone where it belongs,” he said.

Bruges’ cobblestones are apparently not the only sought-after street souvenir.

Along the famous Paris-Roubaix cycling route, tourists are known to pilfer parts of the pavement.

While Rome’s iconic ‘sampietrini’ – cobblestones made of solidified lava – have also disappeared into suitcases over the years.

Author

  • Daniela Daecher is a twenty-something bookworm and coffee addict with a passion for geeking out over sci fi, tv, movies, and books. In 2013 she completed her BA in English with a specialization in Linguistics. In 2014 she completed her MA in Linguistics, focusing on the relationship between language and communication in written form. She currently lives in Munich, Germany.

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